FAQ

FREQUENTLY ASKED QUESTIONS

WE’RE HERE TO ANSWER YOUR QUESTIONS

Below are some of the questions we receive from our customers. If you don’t find the answers you’re looking for, please reach out to our friendly staff for more information. We love talking to our beautiful customers!

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How do I know which products and treatments are best for me?

We offer free consultations and are always available to answer any questions you have. Reach out to us online, via telephone or stop in and see us!
What can I expect from my hairstylist during my visit?

All of our expert hair stylists cater to each customer’s needs and wants. We will work with you to understand your goals and special needs. You can expect friendly, courteous and highly-skilled stylists.
What causes dry scalp and hair?

Various factors contribute to dry hair and scalp, including genetics, water intake, diet, the climate you live in and your general state of health.
Should I wear a certain type of clothing for my appointment?

Not really – just come as you are! Wear comfortable clothing that makes you feel nice. We’ll take care of everything else and make sure you’re experience is awesome!
Do you accept walk-ins?

Yes, when we can. However, we highly recommend scheduling an appointment in advance. This will make sure that you can choose the stylist you want at the most convenient time.
Should I bring pictures of the hairstyle that I want?

You don’t have to but it’s great if you do! Our experts appreciate any guidance you can provide to ensure the best results possible.